Getting hurt on the job happens fast — a slip on a wet ramp, a pipe that kicks back, a load that shifts wrong, a hand caught where it shouldn’t be. One moment you’re doing your job, and the next you’re hurt, hurting, and trying to figure out what happens now.

Whether you’re a ramp agent loading baggage, a railroad conductor, a machinist, a pipefitter, a tile setter, or you work on a military base or in a wood pulp and paper mill, the first 24 hours after an injury matter more than most workers realize. What you do — and don’t do — in that window can affect your health, your paycheck, and your legal rights for months or years to come.

At Schwarz & Schwarz, we’ve spent three generations representing union workers and their families after workplace injuries. Here’s the checklist we wish every worker had in their back pocket before they ever needed it.

1. Get Medical Care First — Don’t Tough It Out

This sounds obvious, but it’s the step most workers skip or delay, especially in trades where “walking it off” is practically a badge of honor. Don’t.

  • Report the injury and get seen by a medical professional the same day, even if the injury seems minor. Some of the most serious workplace injuries — spinal compression, internal injuries, concussions — don’t show their full severity until hours or days later.
  • If it’s an emergency, call 911 or get to an ER immediately. Don’t wait for a supervisor’s permission.
  • Tell the medical provider clearly that this is a work injury, and explain exactly how it happened. Vague or incomplete descriptions in the medical record can be used against you later.
  • Keep copies of every document: discharge paperwork, diagnosis, work restrictions, prescriptions, and follow-up instructions.

Your health comes first. Everything else on this list matters, but none of it matters more than this.

2. Report the Injury to Your Employer — In Writing

Verbal reports get forgotten, misquoted, or “never happened” when it’s time to file a claim.

  • If your local has a union safety rep or safety committee, report the injury to them as well. Many union safety reps are trained to document hazardous conditions independently of management, which can create a second, employer-independent record of what happened and why — one that isn’t filtered through a company that may have an interest in downplaying the incident.
  • Report the injury to a supervisor as soon as possible, ideally before you leave the site or terminal.
  • Follow up in writing — an email, a text, or an incident report form — that includes the date, time, location, what happened, and any witnesses.
  • Ask for a copy of any incident report you sign. Don’t leave the only copy in your employer’s file.
  • If your employer discourages you from reporting, downplays the injury, or asks you to wait “to see how it feels,” document that too. That conversation may become important later.

Union workers in particular should also notify their shop steward or union rep as soon as possible. They can help make sure the reporting is done correctly and that your rights under your collective bargaining agreement are protected from day one.

3. Understand Which System Applies to You — It’s Not Always Workers’ Comp

This is one of the most important — and most misunderstood — parts of a workplace injury, especially in the industries we represent.

Workers’ Comp is not your only option. Depending on your job, you may fall under a different system entirely, and knowing which one applies changes everything about how your claim should be handled:

  • Railroad workers are typically covered under the Federal Employers Liability Act (FELA) — not state workers’ comp. FELA requires proving employer negligence, but it also allows for full compensation, including pain and suffering, which state workers’ comp does not.
  • Longshoremen, ramp workers, and other maritime or airport ground workers may fall under the Longshore and Harbor Workers’ Compensation Act (LHWCA) or related federal statutes, depending on the nature of the work and location of the injury.
  • Workers injured on military bases often deal with a mix of federal contracting rules, the Defense Base Act, or other federal frameworks — not standard state workers’ comp.
  • Machinists, pipefitters, tile setters, and other tradespeople injured due to defective equipment, faulty scaffolding, unsafe third-party job sites, or a negligent subcontractor may have a personal injury or product liability claim in addition to — or instead of — workers’ comp.
  • Wood pulp and paper mill workers exposed to unsafe machinery, chemical hazards, or unguarded equipment may also have claims against equipment manufacturers or outside contractors, separate from any workers’ comp benefits.

Here’s why this matters: workers’ comp benefits are limited by law, no matter how serious your injury. They typically don’t cover full lost wages, they don’t cover pain and suffering, and they cap what you can recover — even if someone else’s negligence caused your injury. A personal injury claim, when one applies, can recover far more than workers’ comp alone.

Too many injured workers accept the first system offered to them without ever finding out whether a better path exists. Don’t make that mistake in the first 24 hours, when the record is still being built.

4. Document Everything While It’s Fresh

Memory fades and evidence disappears fast — especially on active job sites, terminals, and mills where equipment gets moved, cleaned, or put back into service within hours.

  • Take photos of the scene, the equipment involved, and your injury, if you’re able to safely do so.
  • Get names and contact information for anyone who witnessed the injury or the conditions leading up to it.
  • Write down what happened while it’s fresh, including anything that seemed unsafe before the injury occurred (broken guardrails, malfunctioning equipment, missing safety gear, understaffing).
  • Preserve any damaged clothing, tools, or gear involved in the injury — don’t let it get thrown away or “fixed” before it can be examined.

5. Be Careful What You Say — and Sign

In the first 24 hours, you may be approached by a supervisor, HR, or even an insurance adjuster asking you to give a recorded statement or sign paperwork.

  • You are not required to give a recorded statement to an insurance company right away, and in many cases you shouldn’t without speaking to someone who represents your interests first.
  • Be cautious about signing any document you don’t fully understand, especially anything that waives rights, releases your employer, or limits future claims.
  • It’s okay to say, “I want to speak with my union rep and an attorney before I answer that” or before you sign anything.

Nobody is entitled to rush you into a decision about your own body and your own rights within hours of getting hurt.

6. Talk to Your Union Rep — and a Personal Injury Attorney Who Knows Your Industry

Your union contract may provide protections around light duty, seniority, and job security after an injury — your steward can walk you through those. But union representation and legal representation serve different purposes, and both matter.

A personal injury attorney who actually understands your trade — the equipment, the regulations, the difference between FELA, LHWCA, and state workers’ comp — can help you understand:

  • Whether you have a claim beyond workers’ comp
  • Who else besides your employer might be legally responsible (equipment manufacturers, contractors, property owners, other companies on a shared job site)
  • What your claim could actually be worth
  • How to avoid the common mistakes that reduce or destroy a claim’s value in the first few days

This conversation costs you nothing, and it’s almost always free through a personal injury firm. The cost of not having it — accepting a lowball workers’ comp settlement or missing a deadline — can follow you for year

The Bottom Line

The first 24 hours after a workplace injury set the foundation for everything that follows: your medical record, your employer’s record, the evidence, and your legal options. Whether you’re on a tarmac, a rail line, a mill floor, a military base, or a construction site setting tile or fitting pipe, you deserve to know that workers’ comp is not your only option — and that you don’t have to figure any of this out alone.

If you or someone in your family has been hurt on the job, contact Schwarz & Schwarz today for a free, no-obligation consultation. We’ve represented union workers and their families for generations, and we know these industries from the inside out.


This blog post is provided for general informational purposes only and does not constitute legal advice. Every case is different — contact Schwarz & Schwarz to discuss the specific facts of your situation.